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Connect Yelp Business

Connect your Yelp business listing to monitor reviews and get AI-generated response suggestions.

Yelp is read-only

Due to Yelp API restrictions, Voxenly can monitor your reviews and generate response suggestions, but responses must be posted manually on Yelp. We'll copy the response to your clipboard and open Yelp for you!

Setting Up Your Yelp Business

If your business isn't on Yelp yet, or you haven't claimed it, follow these steps:

Step 1: Check if Your Business Exists

Search for your business on Yelp. Many businesses are added by customers before owners claim them.

Search on Yelp

Step 2: Claim or Add Your Business

If your business exists, click "Claim this business". If not, add it through Yelp for Business.

Step 3: Verify Ownership

Yelp will verify you own the business through one of these methods:

  • Phone call: Automated call to your business number
  • Email: Verification to your business email domain
  • Documentation: Upload business documents (takes 1-3 days)

Step 4: Complete Your Profile

After claiming, enhance your listing to attract more customers:

  • Add high-quality photos
  • Update hours, services, and contact info
  • Respond to existing reviews
  • Add special offers or announcements

Finding Your Yelp Business ID

To connect your business to Voxenly, you need your Yelp Business ID (also called "alias").

Where to find it:

Look at your Yelp business page URL:

https://www.yelp.com/biz/your-business-name-city

The part after /biz/ is your Business ID.

Examples:

  • joes-pizza-brooklyn — for Joe's Pizza in Brooklyn
  • sunrise-dental-clinic-los-angeles — for Sunrise Dental Clinic in LA
  • acme-plumbing-san-francisco-2 — number added if name is common

Connecting to Voxenly

1

Navigate to Your Review Agent

In your Voxenly dashboard, go to Agents → Review Agent. If you haven't created one yet, click "Create Agent" and select "Review Manager".

2

Go to Settings Tab

Click the Settings tab in your Review Agent. Under "Platforms", find the Yelp connection option.

3

Enter Your Business ID

Click "Connect" next to Yelp. An input field will appear. Enter your Yelp Business ID (the part after /biz/ in your Yelp URL).

4

Click Verify

Voxenly will look up your business on Yelp. If found, you'll see your business name, rating, and review count. Click to confirm the connection.

How It Works

1Voxenly monitors your reviews

We periodically check Yelp for new reviews on your business and notify you.

2AI generates response suggestions

For each new review, our AI creates a personalized response based on your tone preferences.

3You approve and post

Review the suggestion, edit if needed, then click to copy and open Yelp to post your response.

Common Issues

"Could not find this Yelp business"

Double-check your Business ID. Make sure you're using exactly what appears after /biz/in your Yelp URL. The ID is case-sensitive and includes hyphens.

My business has multiple locations

Each location has its own Yelp page and Business ID. You can create separate Review Agents for each location, or connect multiple locations to the same agent (coming soon).

Can Voxenly post responses automatically?

Unfortunately, Yelp's API doesn't allow automated response posting. Voxenly will prepare the response for you to copy and post manually. This takes just seconds!

Helpful Resources

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